This Privacy Policy ("Policy") describes how Kartawya Studio Private Limited, a company incorporated under the Companies Act, 2013 and having its registered office at Kafloun, Brikhmani, Mandi, HP ("KV", "We", "Us", or "Our"), collects, processes, stores, uses, shares, transfers, and protects the information provided by users ("You" or "Your") who access or use the website www.kartawya.com, any associated mobile application, digital interfaces, communication channels, workshops, investor onboarding modules, or related services (collectively referred to as the "Platform").
This Policy is published in accordance with the provisions of the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable laws in India. By accessing or using the Platform or by providing Us with Your information, You acknowledge that You have read, understood, and agreed to be bound by the practices and policies set forth herein. If You do not agree with this Policy, You are advised not to use the Platform.
This Privacy Policy forms an integral part of the Terms of Use of the Platform and shall be read together with them.
In the course of providing services, including but not limited to investor education, onboarding, startup deal discovery, community participation, and investment facilitation, KV may collect certain information from You, which may include personal information and sensitive personal data or information ("SPDI").
Personal information shall include any information that relates to a natural person and which, either directly or indirectly, in combination with other information available or likely to be available, is capable of identifying such person. Such information may include, without limitation, Your full name, residential address, email address, phone number, date of birth, citizenship details, LinkedIn profile details, professional background, financial eligibility disclosures, nominee details, and any other information voluntarily submitted by You on the Platform.
Sensitive Personal Data or Information may include, but shall not be limited to, passwords, financial information such as bank account details, demat account details, cancelled cheque copies, payment instrument details, PAN, Aadhaar (where applicable), KYC documents, investment history, and any other financial or compliance documentation required for regulatory purposes.
KV may also collect technical and usage-related information such as IP address, browser type, device type, operating system, session activity, login timestamps, workshop participation records, community engagement records, ratings provided to startups, notes created on the Platform, and other interaction data.
Information that is freely available in the public domain or furnished under any applicable law shall not be regarded as SPDI for the purposes of this Policy.
The information described above may be collected by KV through various means, including but not limited to:
KV collects and processes Your information for the primary purpose of providing, maintaining, improving, and facilitating the services offered through the Platform. Such purposes include, without limitation: account creation and management; investor eligibility verification; compliance with applicable regulatory requirements; facilitation of startup-investor interactions; processing subscription payments; providing updates regarding investments, workshops, and community features; responding to user queries; improving Platform functionality; detecting and preventing fraud; and ensuring overall security and integrity of the Platform.
In addition, KV may use aggregated, anonymized, or de-identified data for analytics, research, statistical analysis, business intelligence, and internal performance monitoring, provided that such data cannot reasonably be used to identify You.
KV may also communicate with You regarding updates, new services, features, investment opportunities, or other communications that may be relevant to Your interests, subject to Your consent and applicable law.
By using the Platform and voluntarily providing Your information, You provide Your express consent to the collection, storage, processing, transfer, and disclosure of Your personal information and SPDI in accordance with this Privacy Policy. You acknowledge that certain services, particularly those involving investment facilitation or regulatory compliance, may require mandatory submission of certain personal and financial information, and refusal to provide such information may limit or prevent Your access to certain features of the Platform.
You may withdraw Your consent by contacting Us at [email protected], subject to statutory and regulatory retention requirements. Withdrawal of consent may result in suspension or termination of Your access to certain services.
KV shall retain Your personal information and SPDI only for as long as necessary to fulfill the purposes for which it was collected, including regulatory, legal, accounting, and reporting requirements. In cases where You terminate Your account, KV may retain certain information as required by law, for dispute resolution, audit purposes, or to comply with regulatory obligations. After the applicable retention period, information may be securely deleted or anonymized for analytical use.
KV does not sell, rent, or trade Your personal information to third parties. However, KV may disclose or share Your information in the following circumstances:
KV may also disclose information where it believes in good faith that such disclosure is necessary to protect its rights, enforce its Terms of Use, prevent fraud, or safeguard users and the public.
Your information may be processed, stored, or transferred to servers located outside Your state or country of residence, including jurisdictions that may have data protection laws differing from those applicable in India. By using the Platform, You consent to such transfers, subject to reasonable safeguards.
KV adopts reasonable technical, managerial, and operational security practices to protect Your information against unauthorized access, disclosure, alteration, or destruction. Such measures may include encryption protocols, restricted access controls, secure server infrastructure, and periodic security reviews. However, You acknowledge that no system can guarantee absolute security, and KV shall not be liable for breaches beyond its reasonable control.
You are responsible for maintaining the confidentiality of Your account credentials and for all activities conducted under Your account.
KV may use cookies and similar technologies to enhance user experience, maintain session integrity, analyze usage patterns, and personalize content. You may disable cookies through Your browser settings; however, certain features of the Platform may not function properly if cookies are disabled.
Subject to applicable law, You may request access to, correction of, or deletion of Your personal information, or object to certain processing activities, by writing to Us at [email protected]. KV shall make reasonable efforts to respond to such requests within a reasonable timeframe, subject to legal and regulatory constraints.
The Platform may contain links to third-party websites or services that are not controlled by KV. KV shall not be responsible for the privacy practices or content of such third-party platforms, and Your interaction with such platforms shall be governed by their respective policies.
The Platform is not intended for individuals under the age of eighteen (18). KV does not knowingly collect personal information from minors.
KV reserves the right to amend this Privacy Policy at any time. Any changes shall be posted on the Platform and shall become effective upon posting. Continued use of the Platform after such changes shall constitute Your acceptance of the revised Policy.
In accordance with applicable law, the details of the Grievance Officer are as follows:
KV shall endeavor to address grievances within the timeframes prescribed under applicable law.